I would just like to give you a BIG THANK YOU for “shut down and restart”, for being calm with us, assisting with our phone problems and for always stopping what you’re doing to assist the Customer Service department.
We would just like you to know that you carry enormous value to us and we would be lost without you sometimes. This is a busy time of year and everyone’s tempers are short but you put that smile on your face and do more than you actually should.
You are a STAR!!!! 🙂
Customer Service Team Leader